Customer Support Channels
A 1–hour Response Guarantee
Delivering excellent support on time is our main priority, so we backup each Linux website hosting plan with a one hour ticket reaction guarantee. At the time you fill in a ticket or drop a message, our client customer assistance team will try their best to supply the most adequate remedy for your case and to provide you with help quickly.
A Top–quality Support Service
Our help support service is offered by a crew of certified consultants that are able to respond to your query in a timely manner. You could get in touch with the technical support crew by starting a tech support ticket from your Web Site Control Panel or by posting us an e–mail message. On working days, you may as well call us on the telephone or take advantage of the online chatting service.
An Intuitive Help Section
We have incorporated a broad knowledge base into the Control Panel allowing you to get useful step–by–step guidance any time. Each section of the Control Panel possesses its own contextual support area showcasing a list of how–to articles. We have also organized video tutorials to ensure that you get a greater idea of exactly how to carry out any given process.