1 hour ticket response
We are devoted to delivering a fast and proper solution to each technical support ticket sent by a customer. Our skilled tech support staff representatives will review your issue and will offer you the most effective solution. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, the average ticket response time has proven to be twenty minutes.
An Exceptional Help Desk Service
Our customer service team members possess extensive experience in the Linux website hosting market and are skillful enough to deliver a quick answer to your problem. If, however, the issue at hand is not within the competency of a tech support engineer, the technical support ticket will be forwarded to a programmer or administrator for further assistance.
An Easy–to–Browse Help Section
To help you get a quick hint on how you can use a certain service, we have included a very intuitive Help Center section in your Web Site Control Panel. You can search through a large collection of web hosting account administration articles and website management articles, explore our F.A.Q. database or check our instructional video tutorials.