If your web hosting service provider offers live chat support, you can speak to an agent in real-time and find out helpful information or get a problem resolved in a very timely manner. The main advantage of using chat as an alternative to calling to talk to a live person is that you will need just a computer with Internet connection, which means that you won't pay any rates when you are in a different state or country. What's more, it'll be quicker to copy and paste details for instance domains, usernames or error messages i.e. details that are sometimes difficult to give to the other side over the phone. The real-time chat is also a considerably faster way to contact the web hosting supplier's support crew compared to using a ticketing system. Last, but not least, in case some situation needs a bit more time to be taken care of, you're able to do something else entirely while you wait for support on the live chat, therefore you won't lose time - something that is impossible when you are on the phone.

Live Chat Support in Website Hosting

We provide a live chat assistance service for all Linux website hosting that we offer and we can help you with almost everything live. In case you don't have an account with our company yet, we can give you more details about the plans to help you to pick the most appropriate package. If you are an active client, we can help you with any general or billing issue as well as with numerous common technical issues, such as an email address installation in a desktop e-mail client. When you can't phone us for whatever reason or you're in a country where we do not have a local telephone number, our live chat will be the best choice to get in touch with us. Certainly, some troubles need extra time to examine and test, so you will need to open a support ticket to our technicians, however, we are able to save your time and assist you with a number of troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we offer is online every single day, even on holidays and weekends. It's one of the best ways to learn more details about our semi-dedicated services if you don't have an account yet or to have an issue resolved if you are a client and our customer support agents will assist you promptly regardless of the time of the day you join the chat. In case you are unsure which package is more appropriate for your web sites, in case you need a piece of advice whether you need a specific upgrade and how to order it or if you've got troubles setting up an email account on your machine, you're able to contact us and we will supply you with the needed details right away. Our live chat is available even after our phone lines are off for the day, which means that if you have an account here, you can be sure that you'll always benefit from prompt help with any question or trouble that shows up.