Lots of persons who begin using their first hosting account, or change companies, often have inquiries with respect to how given operations are completed or experience difficulties when setting up different things such as e-mails, website settings, etc. That is the reason why, a lot of web hosting providers have compiled documentation with the most standard questions and issues so as to help their clients obtain info quickly and seamlessly. Consequently, the customer service technicians can devote more time to actual issues that particular customers may be encountering, because the solution for the smaller things will already be available on the World Wide Web and customers will be able to easily handle them without having to contact the help desk support team. Having thorough documentation is quite important, particularly for new customers without any past experience, since the web hosting service involves a myriad of features and lots of individuals can get confused about what to do. A good information repository can both help you perform the things that you wish and learn how the hosting service works in general.

Extensive Online Documentation in Website Hosting

Our website hosting plans come with a comprehensive knowledge base where you can find info about all the complications that you could possibly chance upon and their resolutions. You can read how to create and administer an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are accurate, but you are not able to send emails, for example. We have done our very best to be as exhaustive as possible and to encompass all possible options in order to save you time and energy and to give you different solutions for each and every issue. The knowledge base includes informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each section of the Control Panel, whilst if you want to browse the complete article list, you can go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled an exhaustive online knowledge base for all our current and potential customers, so in case you purchase a semi-dedicated server package through our company, you will be able to find any information that you require at any time. We have a plethora of educational articles, which will help you understand better what is going on in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are only two instances. Our exhaustive guides will help you accomplish anything you like – unpack an archive, import a MySQL database, forward a domain, etc. Moreover, we also have troubleshooting guidelines, which will enable you to discover what causes a given problem and the probable solutions for it. In case you cannot send email messages or your domain name opens an HTTP 500 error message, for example, you can browse our knowledge base and rectify the issue instantaneously. You can access the articles through any Control Panel section, as well as through the dedicated Help section.